Amazon Reimbursement Service: Recover Your Lost FBA Money
Amazon Reimbursement Service: Recover Your Lost FBA Money
Blog Article
Are you losing money on Amazon without realizing it? If you're an FBA seller, chances are Amazon owes you money. That’s where an Amazon Reimbursement Service comes in. These services help you recover funds for inventory that was lost, damaged, or mishandled in Amazon’s warehouses.
Let’s explore what it is, how it works, and why every FBA seller should use one.
✅ What is an Amazon Reimbursement Service?
An Amazon reimbursement service is a professional solution that helps FBA sellers identify and recover funds Amazon owes them for:
Lost inventory
Damaged goods
Overcharged fees
Returned items not restocked
Incorrect weight/dimension fees
FBA removal order errors
Amazon does reimburse sellers in some cases, but it’s not always automatic. That’s where a FBA reimbursement service becomes essential—they audit your reports, file claims, and follow up with Amazon support on your behalf.
???? Why Do FBA Sellers Need Reimbursements?
If you're using Fulfillment by Amazon (FBA), Amazon handles your inventory. But mistakes happen—items can go missing, get damaged, or be mishandled.
Here’s what you may be losing money on:
Amazon loses or damages your units but doesn't reimburse
Returns are refunded to the buyer, but the product is not returned
Items get overcharged on weight/dimensions, increasing FBA fees
Amazon charges commission errors or fee overcharges
Many sellers don’t realize they’re eligible for Amazon reimbursements, and millions go unclaimed each year.
???? How an Amazon FBA Reimbursement Service Works
Here’s how the process generally goes:
Account Access: You grant limited access to your Seller Central account.
Audit: The service scans your FBA reports (Inventory Adjustment, Returns, Payments).
Claim Filing: They file reimbursement claims with Amazon according to Amazon’s Terms of Service.
Follow-Up: They track and manage responses from Amazon.
Reimbursement Payout: The funds are credited to your seller account.
Most services either charge a percentage of recovered funds (e.g., 10-20%) or offer flat-rate monthly pricing.
???? Top Amazon Reimbursement Tools and Services
Here are some of the best tools and agencies offering Amazon reimbursement services:
GETIDA – Industry leader with detailed claim tracking
SellerLocker – Advanced software for big sellers
Helium 10 Refund Genie – Integrated tool for Helium 10 users
AMZRefund – Manual and software-based solutions
Refully – Great for mid-size sellers and international markets
Some services are automated, others are manual, and many offer both.
???? What to Look for in an Amazon Reimbursement Agency
Amazon TOS compliance (never automate what Amazon forbids)
Experience with Seller Central reports
Transparent pricing (no hidden fees)
Real-time reporting or dashboard access
Secure and limited access to your account
???? Types of Claims Covered by a Reimbursement Service
Claim Type | Description |
---|---|
Lost Inventory | Items missing in FBA warehouse |
Damaged Inventory | Items damaged by Amazon staff |
Returned but Not Restocked | Buyer refunded, item never returned |
Overcharged FBA Fees | Wrong dimensions or weight |
Incorrect Disposal / Removal | Errors in removal or disposal orders |
Shipment Discrepancies | Sent 100 units, Amazon only received 95 |
???? Is It Safe to Use a Reimbursement Service?
Yes—if you choose a TOS-compliant and reputable provider. Most services request limited access (view/report-only) and never violate Amazon’s rules.
Avoid any service that promises automated mass claim filing, which can risk your account.
???? Final Thoughts
If you’ve never used an Amazon reimbursement service, you're likely leaving money on the table. As an FBA seller, these services help you recover hundreds or even thousands of dollars that Amazon should have reimbursed.
Instead of spending hours auditing reports and dealing with Seller Support, you can outsource the process and focus on what really matters—growing your Amazon business.
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